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VoIP Communication and Collaboration Services Provides the Essential Tools Your Workforce Needs
In today’s fast-paced environment, your organization needs a flexible, reliable phone system to communicate and collaborate. SynoForce's Voiceover Internet Protocol (VoIP) phone systems deliver a robust set of features including HD quality sound, audio conferencing, IVR, voicemail to email and more, that empower your workforce to work smarter and more effectively.
VoIP Phone Solutions by
SynoForce
SynoForce VoIP phone solutions reduce costs, provide redundancy and add functionality. Using the same broadband connection you use for Internet service, VoIP streamlines your workflows and expenses with a toll-free line and free long-distance calling, as well as email system integration, conference bridge lines, e-fax capabilities, auto attendant services, smart forwarding and more.
Benefits of VoIP Phone Services:
- Easy conferencing and collaboration inside and outside your company
- Voice and data services on one affordable monthly bill
- Smart forwarding for mobile and remote workers
- Integration with email, fax and teleconference systems
- Intelligent call distribution for high volume environments*
- 24/7 system monitoring and remote management*
*Services available with select service level agreements.
Business voice solutions
;Business voice solutions come in two main varieties: 1. You have a PBX phone system you will continue to use. 2. A new PBX can add benefits to your business.
Choosing which option is right for your business voice comes down to the unique needs of your organisation.
FAQ
Frequently Asked Questions
A basic hosted VoIP deployment with new numbers can be ready in minutes through our portal. Full business deployments with porting existing numbers, configuring auto attendants, and provisioning desk phones typically take 1–2 weeks from order to cutover. Bulk or carrier-partner deployments are scoped individually.
Yes. We handle FCC-compliant number porting from your current carrier to our hosted service. Porting typically takes 5–10 business days for US numbers; we run your current system in parallel until the port completes so you never miss a call.
Yes. For guaranteed outbound caller ID, use our TrueLocal numbers, which are configured for local origination and termination and deliver the highest possible call quality with correct CNAM every time. Outbound caller ID on non-TrueLocal numbers may work but isn't guaranteed.
Business VoIP typically costs $20–$45 per user per month, depending on the features and call volume. SynoForce offers flat-rate unlimited calling plans and per-minute options; we size the plan to match your actual traffic so you don't overpay for unused minutes.
Yes, with failover configured. We route calls automatically to a mobile device, a redundant internet link, or a backup PSTN line so your business stays reachable during a primary-internet outage. We recommend this for any customer where missed calls equal lost revenue.
Yes. We integrate with Salesforce, HubSpot, Zoho, Microsoft Dynamics, Zendesk, Freshdesk, and many industry-specific platforms. Integrations typically include click-to-dial, automatic call logging, screen-pops on inbound calls, and call recording attached to contact records.
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